“Hi Linda! Please extend my “thanks” to Steve and anyone else who worked on my truck. First, your and Steve’s customer service is great! You both are very knowledgeable and were extremely helpful with the whole process! Steve was also VERY informative at my consultation appointment! Second, the truck looks and sounds fantastic! The leveling kit made it look perfect! Great choice Steve! And the exhaust looks great and I like the subtle aggressive sound… No humming in my ears while cruising on the freeway, but a good sound if I accelerate! Now I just need to shop for wheels and tires to complete the look!”-Brain H. 1/14/2016SF Bay Area
“Steve at West Coast muffler is the Best! He’s done repairs for myself, my family & my friends for years now. Never a problem, always top quality work, he goes out of his way to make the repairs easy & convenient. 5 stars every time!”-Rick M. 1/22/2013Concord, CA
“These guys did great work on a buddy of mines g35. Work came out great. I went there today to get a quote my self and I was really surprised how great this place is. you get the down to earth small business feel with the professional standards. They have a secretary to take care of all of the phone calls as well set up appointments. I made an appointment to get come in and get a quote on my car. with in minutes they put it on the rack and he was able to discus my options right away. They were very up front about price, and he told me the other options I had that may actually be safer on my car. I even noticed that I had a small exhaust leak and the owner Steve said” wait a sec hold on” grabbed his welder and fixed it right away. I didn’t even come in for that, just to get a quote but these guys took care of me.
After seeing the work they did on my friends car, and how great they were with me I will definitely bring my car here to be worked on once I figure out some things on my end. NE ways if you want a pro to work on your cars exhaust definitely mash on down to this place.”-Mike R. 9/15/2011Cupertino, CA
“The folks at West Coast Muffler are outstanding. I have been here several times for various auto repairs, and never once for anything relating to my muffler. I wouldn’t let their name steer you away. I have had some A/C issues repaired here, and once for a smog related repair.
The people are polite and friendly. The rates are reasonable, and have always been better than prices quoted from the dealerships. They have always been proactive about advising me on all costs before doing any work, and they have identified other concerns and brought them to my attention. In fact, on that last point, they are simply informative, but never pushy like other shops.
They are very fast and efficient; I am always impressed with how they get parts on the same day, or worst-case, next day. I trust these guys and will continue to have them service my vehicles. I would recommend them to friends and family at all opportunities.”-Mr G. 6/14/2012Alamo, CA
“Love this place! I have taken 4 Trucks to them for exhaust and brake work. Great service, very friendly and the quality is suburb. The welds are so much better then other places ive been. All three trucks were show trucks and came out excellent. Thanks STEVE and staff! Also very good prices for the work they do.”-Matt F. 3/2/2012Walnut Creek, CA
“I’ve been going to West Coast Muffler for many years, having had full brake jobs done, suspension work, and modifying my exhaust system adding Flow Masters.
West Coast has always done me right. They have always given me a good price, and have done excellent work. The last job they did was putting Flow Masters on my Suburban with a 454, with two exhaust tips coming out the back. The worker spent so much time making sure each tip was lined up exactly where it should be, I was kinda blown away. He made sure each tip was positioned exactly symmetrical with the other tip. And the truck sounds great. I get many compliments on it’s sound and asking me what I did.
On one occasion, I had just hooked up my 7,000 lb. boat to go on a 350 mile trip, and the master cylinder went bad. I called WC Muffler, and they got me in immediately, and repaired my truck, and I was out the door very quickly. We made the trip without any problems.
On another occasion I had them do an install for me, and I forgot one of the parts. They loaned me their truck so I could run home to get the part.
These guys are very good. I don’t know what happened in that other review, but that has NOT been my experience (or my friends experiences) at all. These guys know their stuff, and are up front and honest. They’ve even talked me out of work I wanted to do because they said it wasn’t necessary. Check out all of the hot rods and such that go there. They wouldn’t be in such high demand if they did what the other reviewer claimed – they would be out of busies.
I found these guys many years ago, when I asked my co-workers where to go to have exhaust system work done, and everyone at work (gear-heads) recommended them. And several of these guys lived in Fairfield and Vaccaville, but made the trek to get to WC Muffler.
I strongly recommend them. Go there (or call them), and talk to them. Then judge for yourself.
I think you’ll be another happy customer like me and the many co-workers that have had them work on their cars.”-Mitch H. 8/10/2009Martinez, CA
“Ok, so my Saturn had a exhaust leak I thought. I took it to Certified Tire in Concord and left it. I got a call later fr,om them telling me that I had an exhaust leak at the manifold. Uh….yeah. I knew that so can you fix it? No they said , you gotta go to a muffler shop. Oh and by the way, its gonna be $62.50 for us to tell you that we cannot fix it. I took the car to Steve at West Coast. This cat used a stethoscope to find my exhaust leak!!!! He then told me that he could not get to it now and had to order parts since it was a holiday weekend and gave me a accurate quote to fix it. He also said that I did not owe him ANYTHING since I did not fix it. There were tons of custom hot rods all over and the place reeked of So-Cal hot rod heaven. I will take it back to him next week. This cat was decent, shop was spotless and he had integrity. Damn!!! A stethoscope on a Saturn. That is some wild Doogie Howser / Mr. Goodwrench far out stuff!!!!”-Dana H. 5/27/2012Concord, CA
“This is my first review on yelp and its only fitting I review the first business in Concord that I have been happy with for years now. I have had west coast work on all of my trucks exhaust systems over the years and have brought in family members and even my sons truck as well. Steve is top notch and my exhaust is always installed or repaired perfect with great welds and supports. They also warranty their work and let me tell you a quick story.
Years ago I had exhaust redone on my truck and probably about a year later my exhaust tip was hanging after the strap broke. I brought it down to Steve and figuring it was going to be awhile as they were busy I was prepared to wait awhile. Not the case, he got my right in and fixed it and I never had a problem since. Thats customer service. I love the mom and pop store feel and service. As a local business owner I can appreciate his hard work and great customer service.
The best part about this shop is their honesty. Steve is about the most up and up guy you will find and is very by the book. No illegal work performed here. No scamming just hard working honest people.
West Coast will always have my business!!!
Seriously try them before any other exhaust shop. You will agree with me 100%”-Hoyt C. 3/28/2013Concord, CA
“I brought my 68′ mustang in and the service was great. Honestly in and out with no problems at all. Really nice staff and Steve was very friendly. I had flowmasters put in and Steven even went out of his way and did some other needed modifications to my exhaust. Even though, I had only one service with them I’m definitely coming back for future services. I recommend this to everyone in the contra costa county.”-Anthony A. 8/12/2011Pittsburg, CA
“Steve at West Coast Muffler knows his stuff. I needed my exhaust a specific way and he nailed it. I went in with a rough idea and he said no problem.
Great turn around time at a great place.
Thanks again WCM!”-Ryan S. 7/5/2011Dublin, CA
“All three of the gentleman at this shop were very helpful and knowledgeable about my 2003 Honda exhaust. I went to several shops before stumbling upon West Coast Muffler, and am very pleased to have stumbled upon them. Other shops were trying to pull one over on me to make more money, where the three gentlemen here looked at more car and saved me over $300.”-Jessi P. 11/9/2011
“Just got new exhaust on my truck today, they did a great job, I love it!! This will be my new place for all my truck needs. Thanks Steve”-Mysti W. 4/6/2013Pleasant Hill, CA
“West Coast Muffler does phenomenal work. They did my exhaust on my 1997 BMW M3 and it turned out way better then I could have expected. They have also done work on by family’s cars.
Awesome Service every time. If your looking for a shop that does high end work, look no further. West Coast is accustomed to working on some of the Bay Areas nicest hot Rods. Thank you West Coast!”-Jason T. 6/28/2013Dublin, CA
“Thank you for a great, easy experience. No upsell, no BS, just great service. Did everything as promised. Will definitely be coming back!”-Mark W. 8/3/2011Pleasant Hill, CA